Saturday 5 July 2014

Advertisement / Package Stuck on “Ready” - Software Distribution currently paused - SCCM 2007

Issue:

The package you have deployed hasn’t been installed on the target machine. If you open the Advertisement Status Reoprt for the package, you encounter no error messages but are instead told that

“The Program for advertisement (xxxxxx) has not been run yet……Software Distribution is currently paused on this computer and it has to be resumed before this program can begin”
 

 Using Client Centre, you can also see that’s something’s not right because the advertisement is listed as being Ready yet is not installing:
 
 

Cause:
The Software Distribution has entered a paused state on the client machine. Most likely due to ghosts in the machine...
 

Resolution:
If you happen to be using Client Centre*, you can simply connect to the client machine and then use the following Client Actions:
 


If you're not using Client Centre, open up the client machine's registry and change the following registry key:
 
x86 – HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\Mobile Client\Software Distribution\State\

x64 – HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\SMS\Mobile Client\Software Distribution\State\

Set the “Paused” key from 1 to 0

 
Restart ccmexec and keep you fingers crossed it resolves the issue. If it doesn’t you may wish to consider removing and reinstalling the ccm client!



*If you're not using Client Centre, an important question to ask yourself is why not? It's awesome

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