Monday, 19 August 2013

Windows 7 and 2008R2 - Webpage displaying text only, no images in Internet Explorer

In cases such as this you may find that although text is generally present, things such as backgrounds, active buttons, text-entry boxes and animations are all missing. There are a number of possible reasons that this may be happenening and, as such, a number of different troubleshooting approaches you can utilise:

Possible Cause A:
The machine has the High Contrast setting enabled which is causing the webpage(s) to be only partially rendered.

1. Click on the Start button > Control Panel > Ease of Access > Ease of Access Center > Make the computer easier to see.

2. Under High Contrast, uncheck all the options listed under “High contrast”.



Possible Cause B:
IE is set to use No Style to view webpages, this may cause the browser to display the text only format.
 
1. Open IE. Go to View > Style > select Default Style


Possible Cause C:
Compatability mode isn't turned on and so the site isn't being processed correctly by IE. Although this feature should be turned on automatically, it's always worth double checking that it's actually on.
  1. See if the Compatibility View button Compatibility View button appears in the Address bar. (If you don't see the button, there's no need to turn on Compatibility View.)
  2. Tap or click the Compatibility View button Compatibility View button to display the site in Compatibility View.


Possible Cause D:
Some setting within Internet Explorer has either been changed or become corrupt. Try to restore IE to it's original state.

1. Open IE. Select Tools > Internet Options > Advanced > click on both Restore advance Settings and Reset

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